Terms of Service

Terms of Service

DIESEL MECHANIC NEAR YOU LLC, doing business as Diesel Mechanic Near You · Broken Arrow, Oklahoma · 918-284-2325

Effective date: 10/12/2026

1. Agreement to These Terms

By requesting, scheduling, authorizing, or accepting service from Diesel Mechanic Near You (“we,” “us,” or “our”), or by using our website, you (“Customer”) agree to these Terms of Service. If you do not agree, please do not request service. A written estimate or invoice may contain additional terms. If those terms conflict with these Terms, the estimate or invoice controls for that job.

2. Services

We provide mobile diagnostic and repair services for diesel trucks, including Powerstroke, Duramax, and Cummins engines, and related systems, including engine, exhaust and emissions, brake, suspension, steering, air conditioning, driveline, axle, differential, and transfer case systems. Work is performed at the Customer’s location within our service area, which currently covers the Tulsa metro area, including Tulsa, Broken Arrow, Owasso, Sapulpa, Jenks, Bixby, Sand Springs, Catoosa, Claremore, and Coweta. We may decline or add a travel charge for locations outside that area.

Diagnostics identify the most likely cause of a problem based on the information and conditions available at the time. We do not guarantee that a diagnosis will find every issue or that a repair will resolve every symptom.

3. Scheduling and Business Hours

We answer calls Sunday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 2:00 PM. We are closed on Saturday. Requests submitted through our website or after hours are answered on the next business day.

Arrival times are estimates. Weather, traffic, earlier jobs, parts availability, and other factors can cause delays, and we are not liable for delays that are outside our reasonable control.

4. Customer Responsibilities

By requesting service, the Customer confirms and agrees that:

  • The Customer is the owner of the vehicle or is authorized by the owner to approve repairs and payment.
  • The information provided about the vehicle and its problem is accurate, including known prior repairs, modifications, leaks, warning lights, and safety concerns.
  • The work location is safe, legal, and accessible, with a firm, level surface and enough room to work. We may refuse or stop work at any location we consider unsafe, including on or beside a roadway.
  • Valuables and personal items have been removed from the vehicle. We are not responsible for items left in or on the vehicle.
  • The Customer or an authorized representative will be reachable by phone or text while we work, so we can get approval for changes.

5. Estimates, Diagnostics, and Authorization

Estimates are good-faith projections, not guarantees. The final cost may differ if we find additional problems, if parts prices change, or if the job takes more time than expected.

We will not perform work beyond the approved estimate without the Customer’s authorization. Authorization may be given verbally, by text message, by email, or in writing, and we may record it in our notes or on the invoice.

Diagnostic time is billable even if the Customer declines the recommended repair. A trip or service call fee of $70 will apply to each visit.

6. Payment

  • Payment is due in full when work is completed unless we agree otherwise in writing.
  • We accept [PAYMENT METHODS, such as cash, debit and credit cards, and Zelle.
  • We may require a deposit, or payment in advance, for parts we order for the job. Special-order parts and electrical parts are generally non-returnable.
  • A fee of $75 applies to returned or declined payments.
  • Past-due balances may be charged [LATE FEE OR INTEREST RATE] to the extent allowed by Oklahoma law.
  • The Customer is responsible for reasonable collection costs, including attorney’s fees, to the extent allowed by law.
  • To the extent permitted by Oklahoma law, we may assert any lien or other legal right available to us for unpaid repair work.

7. Parts and Materials

We may supply new, remanufactured, OEM, or aftermarket parts as described on the estimate. Parts carry the manufacturer’s warranty, if any, and we do not extend it.

Customer-supplied parts: We may decline to install parts the Customer provides. If we agree, we do not warrant the part, and we may charge for labor to diagnose or repeat the work if the part is defective, incorrect, or fails. Our labor warranty does not cover work involving customer-supplied parts.

Replaced parts and cores are ours to dispose of unless the Customer asks to keep them when authorizing the work. Used oil and other fluids are handled and disposed of according to applicable regulations, and a reasonable disposal fee may be charged.

8. Warranty

Labor warranty. We warrant our workmanship for 1 year from the date the work is completed. The warranty covers only the repair we performed, not other parts or systems of the vehicle.

Exclusions. The warranty does not apply to problems caused by misuse, abuse, neglect, accidents, overloading, towing beyond rated capacity, modifications, lack of maintenance, ordinary wear, repairs by others, or the Customer’s decision not to follow our recommendations.

How to claim. The Customer must contact us promptly and give us a reasonable opportunity to inspect the vehicle and perform warranty work. Warranty work is performed within our service area during our business hours.

Disclaimer. EXCEPT FOR THE WARRANTY STATED ABOVE, OUR SERVICES ARE PROVIDED “AS IS,” AND TO THE EXTENT PERMITTED BY OKLAHOMA LAW WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some rights cannot be waived by law, and this section does not limit them.

9. Vehicle Condition, Pre-Existing Issues, and Risks

Diesel trucks are complex, and older or high-mileage vehicles often have worn or fragile components. We are not responsible for pre-existing conditions, hidden defects, rust, seized or broken fasteners, brittle components that fail during normal removal or installation, or additional failures that become apparent once work begins. We will inform the Customer of problems we find so the Customer can decide how to proceed.

The Customer consents to our starting, running, and moving the vehicle, including a short test drive, as needed for diagnosis and to verify repairs.

If the Customer declines a repair we recommend, especially one related to safety, we may note that on the invoice. We are not responsible for problems that result from a declined or delayed repair.

10. Emissions Systems and Legal Compliance

We diagnose and repair emissions-related systems, such as diesel particulate filters, EGR systems, SCR and DEF systems, and catalysts, in a way that keeps them working as designed. We do not remove, delete, bypass, or disable emissions control equipment, install defeat devices, or perform tuning intended to defeat emissions controls, because federal law prohibits tampering with them. We may refuse any request for this kind of work.

11. Cancellations, Missed Appointments, and Refusal of Service

Please give us at least 24 hours notice to cancel or reschedule. If we arrive and cannot perform the work because no one is present, the vehicle is unavailable, access is blocked, or conditions are unsafe, the service call fee of $70 will be will still be applied.

We may refuse or stop service at any time if we believe conditions are unsafe, if the vehicle or work would be unlawful, if payment problems arise, or if anyone behaves in a threatening or abusive way. The Customer will owe payment for work performed up to that point, and we are not responsible for the condition the vehicle if it is left in the midst of repair.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY OKLAHOMA LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OUR SERVICES IS LIMITED TO THE AMOUNT THE CUSTOMER PAID US FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE OF THE VEHICLE, LOST INCOME OR BUSINESS, TOWING, RENTAL VEHICLES, LODGING, OR DAMAGE TO CARGO.

These limits do not apply to liability that cannot be limited under Oklahoma law, including harm caused by our gross negligence or willful misconduct.

If the Customer believes we damaged property, the Customer should tell us as soon as possible, ideally before we leave the job site, so we can inspect and document it. We carry [INSERT INSURANCE HERE].

13. Indemnification

The Customer agrees to be responsible for, and to defend us against, claims arising from inaccurate information the Customer gave us, unsafe site conditions the Customer did not disclose, parts the Customer supplied, the Customer’s lack of authority over the vehicle, or the Customer’s unlawful use of the vehicle, to the extent allowed by law.

14. Website Use, Contact, and Privacy

Information on our website is general and is not a diagnosis, quote, or offer. Content on the site belongs to us, and may not be copied for commercial use without permission.

By submitting a request form or giving us your phone number, you agree that we may contact you by phone, text message, or email about your request. Message and data rates may apply. The way we handle personal information is described in our Privacy Policy at https://dieselmechanicnearyou.com/privacy-policy/.

15. Governing Law and Disputes

These Terms and our services are governed by the laws of the State of Oklahoma, without regard to conflict-of-law rules. Before filing any claim, the Customer agrees to contact us and give us [30] days to try to resolve the issue informally.

Any lawsuit related to our services must be filed in the state or federal courts located in Wagoner County, Oklahoma, and each party consents to those courts’ jurisdiction. Nothing in these Terms limits any consumer rights under the Oklahoma Consumer Protection Act or other laws that cannot be waived.

16. General Terms

  • Changes. We may update these Terms by posting a new effective date on our website. Services already authorized are governed by the Terms in effect when authorized.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
  • No waiver. If we do not enforce a provision, that does not waive our right to enforce it later.
  • Entire agreement. These Terms, together with the estimate or invoice, are the entire agreement between us and the Customer for the services.

17. Contact Us

DIESEL MECHANIC NEAR YOU LLC · Broken Arrow Oklahoma Phone: 918-284-2325 Email: Mobile@dmny.info